Privacy Policy – The Chillum Club

Privacy Policy for Chillum Club

⚠️ You must be 21 years or older to access or use this website. By entering, you confirm you are of legal age to purchase smoking accessories in your jurisdiction. ⚠️

This Privacy Policy outlines how Chillum Club (chillumclub.com) collects, uses, and protects any information that you provide when using our website. Chillum Club is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified while using this website, you can rest assured it will only be used in accordance with this Privacy Policy.

We may update this policy periodically, so we recommend checking this page occasionally to ensure you’re happy with any changes.

What We Collect

We may collect the following information:

When you register, place an order, subscribe, or engage with a site feature, we may collect your name, email address, mailing address, phone number, and payment information.
You may also visit our site anonymously.
We may collect information about gift recipients to fulfill orders. This data is used for fulfillment only—not for marketing.
Like most websites, we use cookies to enhance your experience and track site usage.

What We Do With the Information

We collect your information to understand your needs and provide better service, including:

Quickly processing transactions
Improving our products and services
Internal record keeping
Sending occasional emails about new drops, exclusive discounts, or announcements (if you opt-in)
Conducting surveys or market research to improve the Chillum Club experience

Security

We are committed to protecting your data. Your personal information is stored on secured servers and only accessible by authorized personnel. All payment transactions are securely encrypted using industry-standard SSL (Secure Socket Layer) technology. Chillum Club is PCI compliant—we never store your full credit card details.

Cookies

Cookies are small files stored on your computer that help websites function better. We use cookies to:

Identify which pages are being used
Customize your user experience
Gather analytics data to help improve the site

You can choose to disable cookies via your browser settings, but some features of the site may not function properly if you do.

External Links

Our website may contain links to other sites. Once you leave chillumclub.com, we are no longer responsible for how your data is handled. We encourage you to read the privacy policies of any third-party websites.

Controlling Your Information

You can manage how your data is used by:

Opting out of direct marketing by checking opt-out boxes on forms
Contacting us directly at [insert your email here] to unsubscribe or change preferences

We do not sell, lease, or distribute your personal information unless required by law or with your explicit permission.

You may request details about the data we hold about you under applicable data protection laws. If you’d like a copy, or believe any information we hold is incorrect, contact us and we’ll correct it promptly.

Changes to This Policy

We may update this privacy policy from time to time. All changes will be reflected on this page and apply to data collected after the policy is updated.